@import "https://cdn.jsdelivr.net/gh/orioncactus/pretendard/dist/web/static/pretendard.css";
:root{--coral:#e83b3e;--coral-brand:#ea3a3d;--coral-action:#de3134;--coral-text:#c62b2e;--coral-tint:#fff0ef;--coral-border:#ffd8d5;--bg:#fffaf8;--surface:#fff;--workspace-bg:#f5f6f8;--workspace-drop-bg:#fafbfc;--workspace-ink:#1f2430;--ink:#26221f;--ink-sub:#6e675f;--line:#e5dfdc;--field:#f5f2f0;--chip-neutral:#eef0f3;--ok:#2e7d5b;--ok-tint:#e7f2ec;--warn:#b07d2a;--warn-tint:#fbf3e2;--green-brand:#2f855a;--green-text:#2b7a53;--icon-chip-blue:#e8f0fe;--icon-chip-blue-ink:#2b6cb0;--icon-chip-violet:#efe9fb;--icon-chip-violet-ink:#6b46c1;--icon-chip-mint:#e6f4ea;--icon-chip-mint-ink:#2f855a;--icon-chip-sand:#fef3dc;--icon-chip-sand-ink:#b7791f;--radius-sm:10px;--radius-md:14px;--radius-lg:17px;--radius-pill:999px;--font-body:Pretendard, "Apple SD Gothic Neo", Arial, sans-serif;--font-num:Montserrat, Arial, sans-serif;--fs-caption:12px;--fs-label:13px;--fs-body:15px;--fs-lead:17px;--fs-h3:20px;--fs-h2:24px;--fs-h1:29px;--fs-display:36px;--lh-tight:1.3;--lh-body:1.55;--sp-1:4px;--sp-2:8px;--sp-3:12px;--sp-4:16px;--sp-5:24px;--sp-6:32px;--sp-7:48px;--card-pad:18px;--control-h:46px;--control-h-min:44px;--workspace-empty-max:640px;--shadow:0 var(--sp-5) var(--sp-7) color-mix(in srgb, var(--ink) 8%, transparent);--admin-sidebar-width:248px;--admin-workspace-padding:30px;--admin-page-gap:16px;--admin-card-radius:var(--radius-lg);--admin-card-padding:var(--card-pad);--admin-control-height:var(--control-h-min)}*{box-sizing:border-box}html,body{min-height:100%;margin:0}body{color:var(--ink);background:var(--bg);font-family:var(--font-body);font-size:var(--fs-lead);line-height:var(--lh-body);word-break:keep-all}button,input,select,textarea{font:inherit}button{cursor:pointer}code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.english-label{color:color-mix(in srgb, var(--surface) 62%, transparent);font-family:var(--font-num), Arial, sans-serif;font-size:var(--fs-caption);margin:0;font-weight:700}.english-label.coral{color:var(--coral)}.auth-page{grid-template-columns:minmax(380px,.82fr) minmax(480px,1.18fr);min-height:100vh;display:grid}.auth-brand-panel{color:var(--surface);background:var(--ink);flex-direction:column;justify-content:center;padding:clamp(48px,7vw,110px);display:flex;position:relative;overflow:hidden}.auth-brand-panel:after{content:"";border:1px solid color-mix(in srgb, var(--coral) 28%, transparent);width:520px;height:520px;box-shadow:0 0 0 80px color-mix(in srgb, var(--coral) 4%, transparent), 0 0 0 160px color-mix(in srgb, var(--coral) 3%, transparent);border-radius:50%;position:absolute;bottom:-180px;right:-180px}.brand-lock{z-index:1;background:var(--coral);clip-path:polygon(50% 0,92% 17%,88% 67%,50% 100%,12% 67%,8% 17%);place-items:center;width:66px;height:73px;margin-bottom:34px;display:grid;position:relative}.brand-lock span,.empty-lock span{border-radius:var(--radius-sm);background:var(--surface);width:20px;height:17px;position:relative}.brand-lock span:before,.empty-lock span:before{content:"";border:3px solid var(--surface);border-radius:var(--radius-sm) var(--radius-sm) 0 0;border-bottom:0;width:12px;height:12px;position:absolute;top:-10px;left:4px}.auth-brand-panel h1{z-index:1;max-width:620px;font-size:var(--fs-display);letter-spacing:-.035em;margin:18px 0 20px;font-weight:700;line-height:1.12;position:relative}.auth-brand-panel>p:not(.english-label){z-index:1;max-width:580px;color:color-mix(in srgb, var(--surface) 66%, transparent);font-size:var(--fs-lead);margin:0;position:relative}.security-points{z-index:1;flex-wrap:wrap;gap:9px;margin-top:42px;display:flex;position:relative}.security-points span{border:1px solid color-mix(in srgb, var(--surface) 13%, transparent);border-radius:var(--radius-pill);color:color-mix(in srgb, var(--surface) 76%, transparent);background:color-mix(in srgb, var(--surface) 4%, transparent);font-size:var(--fs-label);padding:9px 12px;font-weight:600}.auth-form-panel{background:radial-gradient(circle at 90% 0, color-mix(in srgb, var(--coral) 8%, transparent), transparent 28rem), var(--surface);place-items:center;padding:40px;display:grid}.auth-card{width:min(100%,480px)}.brand-wordmark{font-size:var(--fs-lead);margin-bottom:58px;font-weight:700}.brand-wordmark span{color:var(--coral)}.step-label{color:var(--coral);font-size:var(--fs-label);margin:0 0 12px;font-weight:650}.auth-card h2,.mfa-card h2{font-size:var(--fs-display);letter-spacing:-.025em;margin:0;font-weight:700;line-height:1.25}.auth-description{color:var(--ink-sub);margin:10px 0 34px}form label{margin:18px 0 8px;font-weight:600;display:block}form input{border:1px solid var(--line);border-radius:var(--radius-sm);width:100%;min-height:56px;color:var(--ink);background:var(--surface);outline:0;padding:0 16px}form input:focus{border-color:var(--coral);box-shadow:0 0 0 4px color-mix(in srgb, var(--coral) 9%, transparent)}.primary-button{border-radius:var(--radius-sm);width:100%;min-height:56px;color:var(--surface);background:var(--coral);box-shadow:0 12px 26px color-mix(in srgb, var(--coral) 18%, transparent);border:0;margin-top:22px;font-weight:650}.primary-button:hover{background:var(--coral)}.primary-button:disabled{cursor:wait;opacity:.58}.form-error{color:var(--coral);font-size:var(--fs-body);margin:12px 0 0;font-weight:600}.auth-footnote{border-top:1px solid var(--line);color:var(--ink-sub);font-size:var(--fs-label);margin-top:24px;padding-top:20px}.mfa-page{background:radial-gradient(circle at 10% 10%, color-mix(in srgb, var(--coral) 10%, transparent), transparent 28rem), var(--bg);place-items:center;min-height:100vh;padding:50px;display:grid}.mfa-shell{border-radius:var(--radius-lg);background:var(--surface);width:min(1180px,100%);box-shadow:var(--shadow);grid-template-columns:minmax(0,.86fr) minmax(430px,.64fr);display:grid;overflow:hidden}.mfa-copy{background:var(--surface);padding:clamp(42px,6vw,80px)}.mfa-copy h1{font-size:var(--fs-display);letter-spacing:-.035em;margin:18px 0;font-weight:700;line-height:1.14}.mfa-copy>p:not(.english-label){max-width:560px;color:var(--ink-sub);font-size:var(--fs-lead);margin:0}.mfa-flow{color:var(--ink-sub);font-size:var(--fs-label);flex-wrap:wrap;align-items:center;gap:10px;margin-top:48px;font-weight:600;display:flex}.mfa-flow span{border-radius:var(--radius-pill);background:var(--field);padding:9px 11px}.mfa-flow span.done{color:var(--ok);background:var(--ok-tint)}.mfa-flow span.active{color:var(--coral);background:var(--coral-tint)}.mfa-flow i{color:var(--line);font-style:normal}.mfa-card{background:var(--field);flex-direction:column;justify-content:center;padding:clamp(38px,5vw,66px);display:flex}.mfa-card h2{font-size:var(--fs-h1)}.loading-box{border-radius:var(--radius-md);color:var(--ink-sub);background:var(--surface);margin-top:28px;padding:24px}.qr-block{border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);text-align:center;justify-items:center;margin-top:24px;padding:20px;display:grid}.qr-block img{border-radius:var(--radius-sm)}.qr-block p{max-width:340px;color:var(--ink-sub);font-size:var(--fs-label);margin:12px 0 0}.totp-input{text-align:center;font-family:var(--font-num), Arial, sans-serif;font-size:var(--fs-h1);letter-spacing:.36em;font-weight:650}.factor-choice{border:0;gap:10px;margin:26px 0 22px;padding:0;display:grid}.factor-choice legend{margin-bottom:9px;font-weight:650}.factor-choice>label{border:1px solid var(--line);border-radius:var(--radius-md);background:var(--surface);cursor:pointer;align-items:center;gap:13px;margin:0;padding:15px 16px;display:flex}.factor-choice>label.selected{border-color:var(--coral);box-shadow:0 0 0 3px color-mix(in srgb, var(--coral) 8%, transparent)}.factor-choice input{width:18px;min-height:18px;accent-color:var(--coral);flex:none;margin:0}.factor-choice span{gap:1px;display:grid}.factor-choice strong{font-size:var(--fs-body);font-weight:650}.factor-choice small{color:var(--ink-sub);font-size:var(--fs-label);font-weight:500}.admin-layout{min-height:100vh}.admin-sidebar{z-index:20;width:var(--admin-sidebar-width);height:100vh;color:var(--surface);background:var(--ink);flex-direction:column;padding:30px 20px;display:flex;position:fixed;inset:0 auto 0 0}.admin-brand{color:inherit;text-decoration:none}.admin-brand strong{font-size:var(--fs-h3);font-weight:700;display:block}.admin-brand span{color:color-mix(in srgb, var(--surface) 46%, transparent);font-family:var(--font-num), Arial, sans-serif;font-size:var(--fs-caption);margin-top:2px;font-weight:600;display:block}.admin-sidebar nav{gap:22px;margin-top:42px;display:grid}.menu-group{border-bottom:1px solid color-mix(in srgb, var(--surface) 8%, transparent);gap:7px;padding-bottom:20px;display:grid}.menu-group a{border-radius:var(--radius-sm);color:color-mix(in srgb, var(--surface) 72%, transparent);font-size:var(--fs-body);padding:11px 13px;font-weight:500;text-decoration:none}.menu-group a:hover{color:var(--surface);background:color-mix(in srgb, var(--surface) 7%, transparent)}.menu-group a.current{color:var(--surface);background:var(--coral);font-weight:700}.admin-identity{border-top:1px solid color-mix(in srgb, var(--surface) 10%, transparent);color:color-mix(in srgb, var(--surface) 62%, transparent);font-size:var(--fs-caption);gap:1px;margin-top:auto;padding:13px;display:grid}.admin-identity strong{color:color-mix(in srgb, var(--surface) 88%, transparent);font-size:var(--fs-body);font-weight:700}.admin-identity small{color:color-mix(in srgb, var(--surface) 48%, transparent);font-size:var(--fs-caption)}.admin-identity-row{justify-content:space-between;align-items:center;gap:8px;min-width:0;display:flex}.admin-identity-row>strong{text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;overflow:hidden}.admin-mobile-account{display:none}.admin-masking{color:color-mix(in srgb, var(--surface) 72%, transparent);flex:none;align-items:center;gap:6px;display:flex;margin:0!important}.admin-masking-copy{white-space:nowrap;align-items:center;gap:4px;line-height:1.1;display:flex}.admin-masking-copy strong{color:inherit;font-size:var(--fs-body);font-weight:500}.admin-masking-copy small{color:color-mix(in srgb, var(--surface) 48%, transparent);font-family:var(--font-num), Arial, sans-serif;font-size:var(--fs-body);font-weight:500}.admin-masking-switch{border:1px solid color-mix(in srgb, var(--surface) 20%, transparent);border-radius:var(--radius-pill);background:color-mix(in srgb, var(--surface) 13%, transparent);flex:none;width:34px;height:20px;padding:0;position:relative}.admin-masking-switch span{background:color-mix(in srgb, var(--surface) 75%, transparent);border-radius:50%;width:12px;height:12px;transition:transform .16s,background .16s;position:absolute;top:3px;left:3px}.admin-masking-switch[aria-checked=true]{border-color:var(--coral);background:var(--coral)}.admin-masking-switch[aria-checked=true] span{background:var(--surface);transform:translate(14px)}.admin-masking em{border-radius:var(--radius-pill);color:var(--surface);background:color-mix(in srgb, var(--coral) 92%, transparent);font-size:var(--fs-caption);white-space:nowrap;padding:2px 5px;font-style:normal;font-weight:650}.admin-identity .admin-masking em{display:none}.admin-sidebar form{margin-top:auto}.admin-identity+form{margin-top:10px}.logout-button{border:1px solid color-mix(in srgb, var(--surface) 15%, transparent);border-radius:var(--radius-sm);width:100%;min-height:44px;color:color-mix(in srgb, var(--surface) 70%, transparent);background:0 0}.admin-content{min-width:0;max-width:calc(100vw - var(--admin-sidebar-width));margin-left:var(--admin-sidebar-width);padding:var(--admin-workspace-padding)}.admin-content>*,.admin-header>*,.admin-header-actions>*,.section-head>*,.detail-layout>*,.customer-summary-grid>*,.inquiry-workbench>*,.today-lower-grid>*{min-width:0;max-width:100%}.admin-route-state{text-align:center;place-content:center;justify-items:center;gap:14px;min-height:min(620px,100vh - 122px);display:grid}.admin-route-state h1{font-size:var(--fs-display);margin:0}.admin-route-state p{color:var(--ink-sub);font-size:var(--fs-lead);margin:0 0 10px}.admin-route-state-mark{border:5px solid color-mix(in srgb, var(--coral) 16%, transparent);border-top-color:var(--coral);border-radius:50%;width:46px;height:46px;animation:.9s linear infinite admin-state-spin}.admin-route-state-mark.error{color:var(--surface);background:var(--coral);font-size:var(--fs-h1);border:0;place-items:center;font-weight:700;animation:none;display:grid}@keyframes admin-state-spin{to{transform:rotate(360deg)}}.admin-header{justify-content:space-between;align-items:flex-start;gap:var(--admin-page-gap);display:flex}.admin-header h1{overflow-wrap:anywhere;font-size:var(--fs-display);letter-spacing:-.03em;margin:10px 0 4px;font-weight:700;line-height:1.2}.admin-header p:not(.english-label){color:var(--ink-sub);margin:0}.admin-header-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:10px;display:flex}.admin-security-actions{align-items:center;gap:10px;display:flex}.secure-session{border-radius:var(--radius-pill);color:var(--ok);background:var(--ok-tint);font-size:var(--fs-label);align-items:center;gap:8px;padding:10px 13px;font-weight:650;display:inline-flex}.secure-session i{background:var(--ok);border-radius:50%;width:8px;height:8px}.security-settings-link,.secondary-link{min-height:var(--control-h-min);border:1px solid var(--line);border-radius:var(--radius-sm);color:var(--ink-sub);background:var(--surface);font-size:var(--fs-label);justify-content:center;align-items:center;padding:0 14px;font-weight:600;text-decoration:none;display:inline-flex}.security-settings-link:hover,.secondary-link:hover{border-color:var(--line);color:var(--ink)}.preview-warning{border:1px solid var(--field);border-radius:var(--radius-lg);color:var(--ink-sub);background:var(--coral-tint);justify-content:space-between;align-items:center;gap:20px;margin-top:36px;padding:20px 24px;display:flex}.preview-warning strong{color:var(--coral);font-weight:650}.preview-warning span{font-size:var(--fs-body)}.empty-metrics{grid-template-columns:repeat(4,1fr);gap:14px;margin-top:18px;display:grid}.empty-metrics article{border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);min-height:160px;box-shadow:0 10px 30px color-mix(in srgb, var(--ink) 4%, transparent);flex-direction:column;justify-content:space-between;padding:24px;display:flex}.empty-metrics article span{color:var(--ink-sub);font-weight:600}.empty-metrics article b{font-family:var(--font-num), Arial, sans-serif;font-size:var(--fs-display);font-weight:650}.empty-metrics article b.safe{color:var(--ok);font-family:var(--font-body);font-size:var(--fs-h1)}.empty-metrics article small{color:var(--ink-sub)}.live-metrics>a{color:inherit;text-decoration:none}.live-metrics article{height:100%}.live-metrics article:hover{border-color:var(--field);transform:translateY(-1px)}.admin-empty-card{border:1px solid var(--line);border-radius:var(--radius-lg);background:var(--surface);text-align:center;min-height:370px;box-shadow:var(--shadow);align-content:center;place-items:center;margin-top:18px;padding:48px;display:grid}.empty-lock{border-radius:var(--radius-lg);background:var(--ink);place-items:center;width:66px;height:66px;display:grid}.admin-empty-card h2{font-size:var(--fs-h1);margin:24px 0 8px;font-weight:650}.admin-empty-card>p{max-width:720px;color:var(--ink-sub);margin:0}.verified-row{flex-wrap:wrap;justify-content:center;gap:9px;margin-top:26px;display:flex}.verified-row span{border-radius:var(--radius-pill);color:var(--ok);background:var(--ok-tint);font-size:var(--fs-label);padding:9px 11px;font-weight:650}.primary-link,.secondary-button{border:1px solid var(--coral);border-radius:var(--radius-sm);min-height:44px;color:var(--surface);background:var(--coral);font-size:var(--fs-body);box-shadow:0 10px 22px color-mix(in srgb, var(--coral) 14%, transparent);justify-content:center;align-items:center;padding:0 17px;font-weight:650;text-decoration:none;display:inline-flex}.secondary-button{color:var(--coral);background:var(--surface);box-shadow:none}.priority-overview{border:1px solid var(--field);border-radius:var(--radius-lg);background:var(--coral-tint);margin-top:36px;padding:28px}.priority-overview h2{color:var(--coral);font-size:var(--fs-h3);margin:0 0 18px;font-weight:650}.metric-grid.admin-metrics{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;display:grid}.metric-card{border:1px solid color-mix(in srgb, var(--coral) 8%, transparent);border-radius:var(--radius-lg);min-height:122px;color:var(--ink);background:var(--surface);box-shadow:0 10px 24px color-mix(in srgb, var(--ink) 4%, transparent);flex-direction:column;justify-content:center;gap:2px;padding:20px;text-decoration:none;display:flex}.metric-card strong{font-family:var(--font-num), Arial, sans-serif;font-size:var(--fs-h1);font-weight:650;line-height:1.1}.metric-card span{color:var(--ink-sub);font-size:var(--fs-body);font-weight:550}.metric-card.selected{color:var(--surface);background:var(--coral);box-shadow:0 12px 25px color-mix(in srgb, var(--coral) 16%, transparent)}.metric-card.selected span{color:color-mix(in srgb, var(--surface) 78%, transparent)}.admin-list-card,.detail-card,.form-section{min-width:0;max-width:100%;margin-top:var(--admin-page-gap);padding:var(--admin-card-padding);border:1px solid var(--line);border-radius:var(--admin-card-radius);background:var(--surface);box-shadow:0 12px 34px color-mix(in srgb, var(--ink) 5%, transparent)}.section-head{justify-content:space-between;align-items:flex-start;gap:24px;display:flex}.section-copy h2{font-size:var(--fs-h2);margin:0;font-weight:650;line-height:1.35}.section-copy p{color:var(--ink-sub);font-size:var(--fs-body);margin:5px 0 0}.filterbar{grid-template-columns:minmax(260px,1fr) minmax(150px,220px) auto auto;gap:10px;margin-top:24px;display:grid}.filterbar input,.filterbar select,.intake-form select,.intake-form textarea,.status-form select{width:100%;min-width:0;max-width:100%;min-height:var(--admin-control-height);border:1px solid var(--line);border-radius:var(--radius-sm);color:var(--ink);background:var(--surface);outline:0;padding:0 15px}.intake-form textarea{resize:vertical;min-height:150px;padding:14px 15px}.filterbar input:focus,.filterbar select:focus,.intake-form select:focus,.intake-form textarea:focus,.status-form select:focus{border-color:var(--coral);box-shadow:0 0 0 4px color-mix(in srgb, var(--coral) 8%, transparent)}.filter-submit,.filter-reset{min-width:0;max-width:100%;min-height:var(--admin-control-height);border:1px solid var(--coral);border-radius:var(--radius-sm);color:var(--surface);background:var(--coral);white-space:nowrap;justify-content:center;align-items:center;padding:0 18px;font-weight:650;text-decoration:none;display:inline-flex}.filter-reset{border-color:var(--line);color:var(--ink-sub);background:var(--surface)}.customer-filter{grid-template-columns:minmax(220px,1fr) minmax(150px,210px) auto auto auto}.inline-check{white-space:nowrap;align-items:center;gap:8px;min-height:52px;margin:0;padding:0 10px;display:flex}.inline-check input{width:18px;min-height:18px;accent-color:var(--coral)}.admin-table-wrap{background:linear-gradient(90deg, transparent calc(100% - 20px), color-mix(in srgb, var(--ink) 5%, transparent));scrollbar-color:var(--line) transparent;scrollbar-width:thin;width:100%;min-width:0;max-width:100%;margin-top:18px;position:relative;overflow-x:auto}.admin-table{border-collapse:collapse;width:100%}.admin-table th{border-bottom:1px solid var(--line);color:var(--ink-sub);font-size:var(--fs-label);text-align:left;white-space:nowrap;padding:13px 14px;font-weight:600}.admin-table td{border-bottom:1px solid 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